Service Assurance 2.0: Maximizing the Customer Experience Using Real-Time Operational Intelligence

Operational Intelligence is a new approach to Service Assurance that gives communications service providers (CSPs) the ability to deliver improved services by combining visibility into real-time customer data with network data. The resulting insight into actual and expected performance allows for the ability to take action with automated responses to help resolve problems before they impact customers.

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Available ON-DEMAND

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What to Expect:

Enable real-time customer insight and analytics
Join us and hear how this has been successfully applied with real-world CSP case studies and learn more about:

  • Why traditional Service Assurance is no longer enough
  • How service intelligence can be used for business improvement
  • Methods for applying Operational Intelligence to end-to-end customer experience management

Register today for our FREE webinar on moving beyond traditional Service Assurance using Operational Intelligence.