Today’s retailers are in an extremely competitive environment. They can no longer afford to fail to understand and anticipate their customers’ needs. Their customers are inundated with choices that are, literally, just a click away. Very often, retailers have less than a minute to influence customer decisions and perceptions. To achieve and maintain a competitive advantage, a retail establishment must be able to excel in the following areas:
1. Creating a highly responsive supply chain to meet the needs of their customers
2. Engaging in real-time, 1-to-1 marketing with their customers
3. Proactively detecting and preventing fraud
Read this whitepaper to learn 3 ways by which you can improve your customers’ experience and generate incremental revenue.
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