Download Free Whitepaper: Managing Interruptions to Reduce Risk - Optimizing Performance in the Insurance Industry
Every company relies on well-designed, properly executed business processes for success. But what about the processes that do not execute as planned? What happens to those transactions and what are those errors costing your business? When business processes are interrupted, exceptions are created diverting the business transaction into offline handling and those exceptions can easily account for over 50% of process related costs.
Get an inside look at best practices for insurance companies dealing with Business Exception Management.
Learn how to face common market challenges facing your industry including:
- Risk management and regulatory pressures: With the risk of insurance fraud, claim settlement issues, and with different entities (sales/broker, underwriter, risk department, accounting, etc.) involved in each step of the business process, day to day operations become even more complicated and risky.
- Empowered customers: The new, smarter customer can almost instantly compare products, services and prices.
- Product commoditization: Your customer can essentially sign up for a contract or submit a claim in multiple ways – online, with a broker, or through customer care. The on-going challenge is to differentiate by developing new products and services that will appeal to specific segments and demographics.
Improve your bottom line. Download this FREE 16-page whitepaper and learn how to use reduce costs and risk with Business Exception Management.